Privacy Policy

Welcome to Cosmos: Sky & Astronomy Inc. ("we", "our", "us"). We are committed to protecting the privacy and security of the personal information of our users. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect information that you provide directly to us when you create an account, subscribe to our services, or communicate with us. This may include:

- Account Information: Your name, email address, and password.

- Payment Information: Credit card details and billing address, which are securely processed by our third-party payment processor.

- Communications: Any information you provide when you contact us for support or other inquiries.

We also collect some information automatically, such as your IP address, browser type, and usage data through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve our services.

- Process your subscription payments.

- Communicate with you, including sending service-related announcements and responding to your inquiries.

- Monitor and analyze trends, usage, and activities in connection with our services.

- Personalize the services and provide content and features that match your interests.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis. These providers are obligated to protect your information and are not permitted to use it for their own purposes. We may also disclose information if required by law or to protect our rights and safety or the rights and safety of others.

5. Cookies

We use cookies to help us operate our website, enhance your experience, and understand how our services are used. A cookie is a small file stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Your Rights

You have the right to access the personal information we hold about you and to request that we correct, amend, or delete it if it is inaccurate. You may update your account information at any time by logging into your account. For other requests, please contact us at the email address provided below.

7. Data Security

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet-based service is 100% secure, and we cannot guarantee the absolute security of your information.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].